Bought a 2019 M-22 family loves the boat, but one day i noticed a chunk missing from the trust deflector portion of the motor. Went to dealer they put claim in with Merc, Merc says i hit something and im SOL. If you see the attached pictures there is no damage anywhere on the motor except the missing chunk. Everyone i have talked to and shown pictures to including the dealer where i bought the boat says it must of been a casting error. I just want this fixed but not sure who to turn to because i dont think i could have possibly hit something hard enough to break that chunk off and not even scraped the paint off any other part of the motor. Please help im so frustrated at the lack of customer service.
